Category: Planning

Craft & Communicate | Happy Group of Seniors

What Seniors Wish Operators Knew About Building New Communities

Our survey results from seniors on what they’d like added to senior living communities Senior living marketing and advertising agency Craft & Communicate (C&C) is continuing to collect data from seniors on what they think about the industry and retirement living in general. The latest question we asked was: If someone is building a new

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Craft & Communicate | Senior mail

Living Your Best Life

The Top Things Seniors Say Help Them Live Their Best Life What helps you live your best life? That’s the question we asked more than 300 seniors of various ages, incomes, and locations nationwide. The answers we received humbled us, because even during these tough times, seniors continue keeping what’s most important in the forefront

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Craft & Communicate | Money plant

Our Question to Baby Boomers About Retirement

As people, it’s easy for us to assume the details  about someone else. It is in our nature to fill in the blanks in our minds. We could have an idea of how someone feels or looks or dresses, but at the end of the day, we won’t really know until we ask and seek

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Craft & Communicate | Question on phone

The Real Benefits of Mystery Shopping and Sales Training in Senior Living

Senior living sales folks have many tools at their disposal in today’s world. If mystery shopping, call metrics, or proper training aren’t under their belts, an opportunity to close on leads and gather more tour requests could be missed.  That’s why we asked our friends at Senior Source Consulting, a group specializing in sales, marketing and

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Craft & Communicate | Laptop with lock

Why You Need a Privacy Policy for Your Website

Let’s talk about privacy policies on senior living websites. As dull as it may sound, privacy policies are important not only to companies who provide them but also to your consumers.  While it is federal law to provide a privacy policy on your senior housing site, it should be just as important to you the

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Craft & Communicate | Money sack

Who Can Afford Senior Living?

It is hard not to notice the civil rights movements and protests happening right now, here, in 2020. It’s a long overdue conversation, and more importantly, actual steps, that need to happen sooner rather than later to provide equality to all human beings regardless of their skin color.  Why does this matter to a senior

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Craft & Communicate | Shooting star

Our Questions to Baby Boomers and Seniors During COVID-19

What are people aged 55-and-up thinking right now? While the world is reeling from COVID-19, we wanted to know how baby boomers and seniors are reacting to the ‘new normal’. We also asked them what they wished people really knew about being a senior adult.  Why are we asking senior adults these questions? Our agency

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Craft & Communicate | Senior female friends observing something interesting

Are Independent Living Leads Going Away?

If Independent Living is slipping, why are so many leads coming in? I’ve heard rumors and been on sales calls these past few weeks with senior living executives and I keep hearing over and over: we’re concerned the most about the impact on Independent Living from this pandemic. I thought it, too. Uh-oh: the face

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Craft & Communicate | Jen speaking on smartphone

Was Your Senior Living Website Designed for Robots or People?

Are you building a website for robots or people? It is a thought-provoking question when you are in the early stages of planning a website, whether it is for your company, community, or both. A digital marketing team like Craft & Communicate is always thinking of the best results, such as your site’s responsiveness with

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